FAQ

Frequently Asked Questions (FAQ)

1. How long does shipping take?

Orders are typically processed within 1–2 business days.

Estimated delivery times:

Delivery times may vary during holidays or due to carrier delays.

2. Do you offer free shipping?

Yes.

We offer FREE Standard Shipping on all U.S. orders of $70 or more.

3. How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking number.

You can also visit our Track Your Order page.

4. What payment methods do you accept?

We accept most major payment methods, including:

5. Can I return my order?

Yes.

We accept returns within 14 days of delivery for eligible unused items in their original condition.

Please review our Refund Policy for complete details.

6. When will I receive my refund?

Approved refunds are generally processed within 5–10 business days after we receive and inspect the returned item.

7. Do you ship internationally?

Currently, we ship to:

Additional countries may be added in the future.

8. Are your products authentic?

Yes.

We work with trusted suppliers to provide high-quality fragrances and beauty products.

9. Can I cancel my order?

Orders may only be canceled before they have been processed for shipment.

Please contact us as soon as possible if you need assistance.

10. How can I contact customer support?

Email us anytime at:

We’ll respond as quickly as possible during normal business hours.